Returns

If you are not satisfied with your purchase, you may return your items within 14 days for an online store credit. We ask that the items be in original condition with tags attached; worn merchandise will not be accepted.

Please allow 5 business days for your return to be processed once we have received it. Customers are responsible for any return shipping costs to our Studio.

All returns must be shipped with our Returns Form filled out. Download this form below and print + package with your item(s). RETURNS FORM

Ship Returns to:

Twine & Twig
Attn: Returns
2108 South Boulevard Suite 101
Charlotte, NC 28203

 

All custom orders + sale items are FINAL SALE.

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